This is in line with our standard Terms & Conditions which you can refer to here.' We have now recovered any wrongly calculated winnings and cancelled any incorrect withdrawals. This would have been apparent to you when checking the balance and credits to your account. 'we discovered that an internal messaging error caused individual side bet wins to be credited to the player account multiple times accidentally. When they did get back to me their response was the worst example of customer service I have ever experienced! They have accused me of dishonest, fraudulent behaviour - for the crime of winning! They also took my winnings and permanently closed my account. After several emails, I opened a dispute with Resolver. On contact, they claimed ' a technical error on side bets' and said they would get back to me. Gala Bingo froze my account and prevented me from doing so. On winning a substantial amount of money on Gala Bingo side bets, I decided to withdraw my winnings. Like others - I have also been a victim of Gala Bingo
